Our process is simple and straightforward. You submit photos of your item, we provide a free preliminary quote, and if you choose to proceed, we arrange for your item to be sent to us for a final appraisal. Once you accept our final offer, we initiate payment on the same business day. For a full step-by-step breakdown, visit our How to Sell page.

We typically respond within 1-2 business days, though timing may vary depending on the type and number of items, as well as our current volume. In some cases, we may reach out to request additional photos before providing a quote. Once reviewed, we'll contact you via your preferred contact method with a preliminary estimate.

No, and there is no obligation at either stage. After submitting your photos, you will receive a free preliminary quote with no commitment required. If you choose to proceed, we will ask you to send in your item for a final in-person appraisal. Only after you receive and accept our final offer will the sale be confirmed. If you decide not to sell at any point, we will return your item to you free of charge.

All shipments are fully insured. Our comprehensive coverage is designed to protect high-value luxury items throughout the transit process. In the rare event that a package is lost or damaged, our insurance will cover the value of your items, ensuring you are fully protected.

After you accept our offer, we initiate a bank transfer directly to you on the same business day.